The process of linking your account depends on whether you're a new user or an existing user.
You're a new customer and you've subscribed to Incogni through our partners
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Open your inbox, and look for an email from Incogni with the subject line "Welcome to Incogni." Once there, click "Set up account now":
If you're unable to see the email, check your spam and junk folders.
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Follow the registration steps to create your Incogni account. This should link your subscription to your new Incogni account.
You're an existing customer
If you're an existing customer, your Incogni subscription will be extended automatically. You will receive the following information via email:
In case you haven't received an email stating that you are a returning customer, please contact our Customer Support team by clicking the Contact us button below. We’ll get back to you within 24 hours.
That's it—you're all set! You can now begin the process of removing your data with Incogni and track your progress through the dashboard.