How can I change or update my payment method?

If you bought your Incogni subscription on the Incogni website, you can update your payment details directly in your profile.

Follow these steps to update your payment information

1. Log into your Incogni account.
   
   
   
   
2. Click the profile icon in the upper-right corner, and select Profile.
   
   
   
   
3. From the menu on the left, select Subscriptions & plan. You’ll see your account status and your subscription’s validity. To make changes, click on Options.
   
   
   
   
4. Click Update payment details and make the desired changes.
   
   
   
   

If you’ve purchased Incogni as part of a bundle from one of our partners (e.g., Surfshark or NordVPN), you can update payment details directly in your Surfshark or NordVPN account profile.

If you have any additional questions, please get in touch with our Customer Support team at support@incogni.com. We’ll get back to you within 24 hours.

You might also be interested in:

1. How can I cancel the automatic renewal?
2. How can I get a refund?
3. Where can I find information about my subscription?