How to change or update my Incogni payment details?

If you bought your Incogni subscription on the Incogni website, you can update your payment details directly in your profile.

Change or update payment method

1. Log in to your Incogni account:
   
   
    
2. Once logged in, click your email address in the upper-right corner on desktop, or tap the profile icon on mobile:
   
   
    
3. Select "Profile":
   
   
    
4. From the menu on the left, select "Subscriptions & billing":
   
   
    
5. You’ll see your account and your subscription’s status. To make changes, click "Manage billing":
   
   
    
6. Select "Update payment method" from the drop-down menu and make the desired changes:
   
   
    
7. Select a preferred payment method, enter your payment information, and click on the "Confirm update" button.
   
   

If you’ve purchased Incogni as part of a bundle from one of our partners (e.g., Surfshark, NordVPN, or Coveron (previously NordProtect), you can update payment details directly in your Surfshark, NordVPN, or Coveron account profile.