In this article, we will cover why unwanted spam communication can persist over time, how Incogni is working to minimize your exposure and risk, and what steps you can take to safeguard your personal information.
Why am I still receiving spam
If you've been targeted by spammers in the past, you may notice that unwanted messages and calls tend not to disappear completely. This is often because when your personal contact details, such as your email address or phone number, are exposed, particularly in a data breach, they can circulate indefinitely among scammers and spammers.
How Incogni helps
Incogni is designed to minimize ongoing risks, including reducing how often your personal information is exposed through:
- Removing your data from data brokers who might otherwise resell or share your information.
- Monitoring for breaches at major data brokers to protect your details proactively.
- Ensuring that your data is less likely to be part of any future breach or widespread spam campaign.
Note: Once personal information is breached and distributed, neither Incogni nor any service can completely erase all instances of this data from the internet.
What you can do
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Confirm Your Contact Details.
Make sure your Incogni account uses the same email address and phone number that are affected by spam or breaches. To update or check your details, log in to your Incogni profile. -
Check if You’ve Been Breached.
Visit Have I Been Pwned to check your exposure and see which platforms were affected. -
Understand Ongoing Risks.
- Spam can increase temporarily if your contact details are included in a recent data breach.
- Scammers often reduce attempts if you do not respond to their emails or calls.
- Removing your details from data brokers via Incogni reduces the chance of new companies obtaining and misusing your information.
What Incogni cannot control
- We cannot stop spam related to services you have actively subscribed to or from which you have accepted promotional emails or newsletters.
- We cannot remove data that is already in circulation from prior breaches on all platforms, as copies may exist in multiple locations outside of our control.
Frequently asked questions
Why haven’t the spam messages stopped even after using Incogni?
Data from prior breaches may still circulate. Removing your data from brokers helps prevent additional exposure, but can’t erase all traces from the wider internet.
How does deleting data from brokers help?
Data brokers resell your information to marketers or private clients. By removing your data, you reduce its distribution and, over time, the amount of spam you receive.