Here you can find what the data removal statuses on your dashboard are.
Number of data brokers removal requests have been sent to, based on your location, preference, and other factors. This number is dynamic as we count all send requests (initial request and recurring requests).
Requests in progress
Number of data brokers that have started processing our removal requests (may take 30-45 days). Some of the data brokers respond to requests on the same day, some of them really do take their time and may respond in a month’s time. As per GDPR, PIPEDA and CCPA, they are obliged to process the request in a 30-45 days period, so it should not take longer than that. However, there are cases when companies don’t perform data removal within the provided time frame by law, we follow up to see how to resolve the situation, but this can add additional time to finalize request. We put all our efforts and expertise into dealing with your data removals request and will do everything we can do to make the data erasure process for you as seamless as possible. Also, we will send data removal progress reports to your email inbox, starting from the first initial data removal round once there are any updates. However, when your subscription expires, recurring data removal requests on your behalf will no longer be sent out to data brokers.
Number of data brokers that removed your data (some may not have your data). We contacted the data broker and they have confirmed that your personal information has been removed from their database. This can also mean that the data broker didn’t have any of your data to delete at this time. Additionally, we will send data removal requests every few months to make sure your personal data stays out of data brokers systems.
Can companies (data brokers) reject my removal request?
They can, but we, as a company are doing everything in our power so that it will not happen. However, if it does, there’s no need for you to act in any way.
If you have any additional questions, please contact our Customer Support team which will get back to you within 24 hours via email at email@example.com.
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