There are situations where we find too many records matching your profile information and we need your help to verify which record belongs to you.
In order to do so, you have to log into your Incogni account, click the button "Select profiles" and select the best match to your profile from the list. Those selected profiles will be sent out as removal requests to data brokers.
Click on the button "Select profiles" in the Dashboard:
1. Select the best match to your profile from the list;
2. Skip if none of the profiles are a match:
Follow on progress via activity log in Dashboard
Required to select profiles information will be visible in the Activity log:
After profiles are selected as described in the "Step 1" (or skipped "Step 2") and later completed, updates will be visible in the Activity log:
If you have any additional questions, please get in touch with our Customer Support team via email at firstname.lastname@example.org. We will get back to you within 24 hours.