Paid Incogni Services renew automatically at the end of each service period and your chosen payment method is charged again, unless you decide to cancel your automatic payments before the automatic renewal. You have a right to cancel your account at any time, however, canceled accounts will not be refunded for the unused part of the ongoing service period.
If you would like to stop your recurring payments, reach out to our Customer Support team and they’ll get back to you within 24 hours via email at support@incogni.com.
Your satisfaction with our services is our main goal. If your decision to cancel the auto-renewal was made because of some specific issues with Incogni, simply let us know what happened with some further information and we will gladly help you out! And if you have any feedback about Incogni, it would be greatly appreciated, as it would help us to improve.
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