Paid Incogni Services renew automatically at the end of each service period and your chosen payment method is charged again, unless you decide to cancel your automatic payments before the automatic renewal. You have a right to cancel your account at any time, however, canceled accounts will not be refunded for the unused part of the ongoing service period.
If you would like to stop your recurring payments, reach out to our Customer Support team and they’ll get back to you within 24 hours via email at firstname.lastname@example.org.
Any bit of feedback is very much appreciated. As we are always trying to improve our services, it would be great if you could share the reasons behind the cancellation of your subscription. Is there anything we could improve? Maybe you expected something else?
We'd be happy to hear your feedback!
You might also like:
- What is Incogni?
- How long does it take to remove my data from data broker databases?
- What do the data removal statuses on my dashboard mean?