General Info

Getting Started

• What is the process for linking my account if I subscribed to Incogni through a different service?
• Why do you need my phone and date of birth?
• Why do you need my full name and address?
• Why do I have to sign the Authorization form?
• Getting started with Incogni
• What is Incogni?

Data Removal Process

• What is the difference between public and private databases?
• Where can I find all the data brokers you remove from?
• What does it mean to confirm my profile?
• Why did I receive an email with action required if data removal is "Fully automated"?
• Do you remove personal data from people search sites?
• Do you remove my data from the dark web?

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Billing

• How can I cancel the automatic renewal?
• How can I get a refund?

FAQ

• Do you have a family plan?
• How can I change the email address of my Incogni account?
• How to take a screenshot on almost any device?
• How to clear cache
• Can I report a vulnerability and receive a bounty (reward)?
• Do you share my personal information?

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